Terms & Conditions

Terms & Conditions

Company Name: eShipping Limited
Address: Navana Tower (Level-18), Gulshan-1, Dhaka-1212, Bangladesh
Email: import@eshipping.app

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the services provided by eShipping Limited, including but not limited to import/export logistics, freight forwarding, customs clearance, and related consulting services.

By using our services or accessing our website, you agree to be legally bound by these Terms.

2. Scope of Services

eShipping Limited provides services including, but not limited to:

  • Import and export facilitation

  • Global sourcing and trade consultation

  • Customs clearance and compliance

  • Sea, air, and land freight coordination

  • Documentation support for L/C, invoices, COs, and permits

  • Cargo tracking and after-sales support

3. Client Obligations

Clients must:

  • Provide accurate, complete, and lawful documentation

  • Comply with all applicable trade and customs laws

  • Make timely payments as agreed

  • Inform us in writing of any changes in shipment, documentation, or payment terms

4. Pricing and Payment

  • All service fees are quoted based on shipment volume, destination, urgency, and market conditions

  • Payments must be made according to agreed terms (bank transfer, L/C, etc.)

  • eShipping Limited reserves the right to suspend services for non-payment or delayed settlements

5. Shipping and Delivery

  • Delivery times are estimates and may vary due to customs, weather, port delays, or carrier constraints

  • eShipping is not responsible for delays caused by third-party logistics providers, regulatory clearance, or force majeure events

  • Clients may request insurance for goods at an additional cost

6. Customs and Regulatory Compliance

  • The client is responsible for ensuring that goods comply with destination country regulations

  • eShipping will assist with documentation but assumes no liability for delays or penalties caused by misdeclared or restricted goods

7. Intellectual Property

All logos, trademarks, content, and data on eShipping platforms remain the intellectual property of eShipping Limited and may not be copied or reused without written permission.

8. Limitation of Liability

eShipping Limited is not liable for:

  • Loss or damage caused by third-party carriers

  • Delays due to port congestion, strikes, or customs interventions

  • Client-supplied incorrect information or documentation

  • Indirect, consequential, or incidental damages

9. Termination of Services

Either party may terminate the agreement with written notice if:

  • There is a material breach of contract

  • Payment obligations are not fulfilled

  • Illegal or fraudulent activity is suspected

Any outstanding balances must be cleared before termination becomes effective.

10. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the People’s Republic of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dhaka.

11. Amendments

eShipping Limited reserves the right to amend these Terms at any time. Updated versions will be published on our website with immediate effect.

12. Contact Information

For questions regarding these Terms, please contact:

📍 eShipping Limited
Navana Tower (Level-18), Gulshan-1, Dhaka-1212, Bangladesh
📧 Email: import@eshipping.app