This privacy policy applies to the eShipping app (hereby referred to as "Application") for mobile devices that was created by eShipping Limited (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS".

The Application collects information when you download and use it. This information may include information such as

• Your device's Internet Protocol address (e.g. IP address)
• The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
• The time spent on the Application
• The operating system you use on your mobile device

The Application does not gather precise information about the location of your mobile device.

The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.

For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information, including but not limited to Email, name, address. The information that the Service Provider request will be retained by them and used as described in this privacy policy.

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

The Service Provider may disclose User Provided and Automatically Collected Information:

• as required by law, such as to comply with a subpoena, or similar legal process;
• when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
• with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at support@eshipping.app and they will respond in a reasonable time.

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Privacy Policy

Effective Date: [Insert Date]
Company: eShipping Limited
Address: Navana Tower (Level-18), Gulshan-1, Dhaka-1212, Bangladesh
Email: import@eshipping.app

1. Introduction

At eShipping Limited, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, or contact us.

By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

• Full name, company name, job title

• Email address, phone number, mailing address

• Shipment details and order history

• Financial information for invoicing or L/C documentation

• Website usage data (IP address, browser type, pages visited)

3. How We Use Your Information

Your information is used for:

• Fulfilling import/export transactions and shipping orders

• Client communication and customer service

• Documentation for customs and trade compliance

• Invoicing, billing, and payment processing

• Internal analytics and website improvement

• Legal or regulatory obligations

4. Data Security

We implement industry-standard measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Your information is stored securely on protected servers with limited access.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share limited data with:

• Shipping carriers and customs authorities

• Banking institutions for payment processing

• Legal or regulatory bodies, when required by law

• Trusted logistics partners under confidentiality agreements

6. Cookies & Website Analytics

Our website may use cookies to improve your browsing experience. These cookies may collect anonymous usage statistics to help us enhance our site performance and user interaction.

7. Your Rights

Depending on applicable laws, you have the right to:

• Access, update, or delete your personal data

• Request data portability

• Withdraw consent to marketing or data use

• File a complaint with a data protection authority

To exercise your rights, contact us at import@eshipping.app.

8. International Data Transfers

Your data may be processed in or transferred to countries outside of Bangladesh. We ensure that adequate safeguards are in place in compliance with applicable data protection regulations.

9. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” updated accordingly. Continued use of our services signifies acceptance of any changes.

10. Contact Us

For any questions or requests regarding this Privacy Policy or your personal data, please contact:

📍 eShipping Limited
Navana Tower (Level-18), Gulshan-1, Dhaka-1212, Bangladesh
📧 Email: import@eshipping.app